Icon Equipment Logo

Frequently Asked Questions

Have questions about packaging machinery, filling machines or our services?
Find answers to the most common questions about Icon Equipment below.
Can’t find what you’re looking for? Contact our team at [email protected]
or call +61 3 9462 1544

 

General Questions

Have questions about packaging machinery, filling machines or our services?

Find answers to the most common questions about Icon Equipment below.
Can’t find what you’re looking for? Contact our team at [email protected]
or call +61 3 9462 1544.

What types of liquid filling machines does Icon Equipment supply?

Icon Equipment supplies a comprehensive range of liquid filling machines including
inline fillers, rotary fillers, piston fillers, and aseptic filling systems. We cater
to the dairy, beverage, food, chemical, personal care and pharmaceutical industries
across Australia and New Zealand.

Is Icon Equipment an authorised Serac distributor in Australia?

Yes. Icon Equipment is the official authorised distributor and service partner for
Serac in Australia and New Zealand. Serac is one of the world’s leading manufacturers
of rotary filling and capping systems, particularly for the dairy industry.

Does Icon Equipment offer packaging machinery for hire or rental?

Yes. Icon Equipment offers flexible packaging equipment hire and rental options across
Australia, including rent-to-buy arrangements and short-term hire — ideal for businesses
that are growing or need equipment without a long-term capital commitment.

Where is Icon Equipment located?

Icon Equipment International is located at 13-17 Hillwin Street, Reservoir VIC 3073,
Melbourne, Australia. We service customers nationally across all Australian states and
territories, as well as New Zealand.

What industries does Icon Equipment serve?

Icon Equipment serves the dairy, beverage, food and beverage, chemical, personal care
and pharmaceutical industries. Major clients include Visy, Asahi, Fonterra, Nestlé,
Danone, Saputo and Bega.

Does Icon Equipment provide after-sales service and spare parts?

Yes. Icon Equipment provides comprehensive after-sales support including preventative
maintenance agreements, servicing, troubleshooting, and a full range of spare parts.
Our workshop also manufactures custom change parts for filling and packaging machinery.

About Our Services

Packaging Equipment Hire

Not ready to commit to a full purchase? Our flexible equipment hire options let you
get production moving without the upfront capital outlay. Ideal for businesses that
are growing, running a seasonal line, or need to prove a concept before investing.

We offer rent-to-buy arrangements, short-term hire, and low-doc loan options —
giving you the flexibility to scale on your own terms. Talk to our team about
what works for your situation.

Secondhand & Reconditioned Machinery

Looking for quality packaging machinery at a lower price point? Icon Equipment
maintains a current stock of secondhand and reconditioned filling, capping and
packaging machines — all available for immediate delivery across Australia.

Every machine in our secondhand range is assessed by our in-house engineering team.
We also offer reconditioning and retrofitting services to bring older equipment up
to current production requirements.

Browse our current stock or contact us to discuss your specific needs.

Servicing, Spare Parts & Maintenance

Keeping your production line running is as important as the equipment itself.
Icon Equipment provides comprehensive after-sales support including:

– Preventative maintenance agreements
– On-site servicing and troubleshooting
– Genuine spare parts supply
– Custom change parts manufactured in our Melbourne workshop
– Retrofits and upgrades for existing machinery

With our team based in Melbourne and servicing customers nationally, we offer
fast response times and practical support that keeps downtime to a minimum.

Engineering & Complete Line Solutions

For businesses looking to build or upgrade a full production line, Icon Equipment
provides end-to-end engineering and project management. From initial scope through
to installation and start-up, our team manages the process so you don’t have to.

We work across the dairy, beverage, food, chemical, personal care and pharmaceutical
industries — delivering complete packaging lines tailored to your production volumes
and site requirements.

Not sure which option is right for you?

Our team is happy to talk through your
requirements and recommend the best path forward.

Call us on +61 3 9462 1544 or email [email protected]